General terms and conditions
In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to prevailing Swiss Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Client records are regarded as confidential and therefore will not be divulged to any third party, other than those directly involved in the manufacturing and/or shipping process or if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party
Disclaimer - Exclusions and Limitations
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
- any models and/or prices on this web site may be changed without prior information
Orders & sales contract
A sales contract between the customer placing an order and the Company results only if the Company confirms the order in writing or by e-mail within seven days. The Company reserves the right to withdraw from an already established sales contract without this resulting in the customer acquiring any rights to compensation
The Company accepts payment per bank transfer or Paypal, all banking charges to be borne by the customer. Terms are payment in full prior to shipment. All goods remain the property of the Company until paid for in full. All prices indicated on this website are in Swiss Francs (CHF) and merely indicative and may be changed without prior notice. In line with the respective EU legislation all prices indicated include 19% (German) VAT which will be deducted upon export out of Switzerland. Montres Charmex SA will add shipping and insurance fees to the indicated prices
Any cancellation has to be made by the party who placed the original order within 24h of placing the original order. Notification in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing
Termination of Agreements and Refunds Policy
We have the right to terminate any Agreement for any reason, including the ending of services and deliveries that are already under way. No refunds shall be offered where a Service or a Delivery of a product is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services or unsent Goods, shall be refunded.
The Company offers a two year international warranty. This warranty covers all defects due to defective materials or manufacturing. Not covered are torn or otherwise damaged straps, damaged or broken crystals, battery and normal wear and tear. This warranty is only valid together with the corresponding warranty booklet duly signed and stamped upon purchase of the product in question. The customer is obliged to examine all deliveries of the Company within 2 days of receipt. Any complaint has to be lodged within these 2 days in writing (mail or e-mail). The Company will then advise the customer on how to proceed.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s goods and services and the full content of this website. The Company’s logo is a registered trademark in Switzerland and other countries. The brand names of this Company featured on this web site are trademarked and any violation of these trademarks will be prosecuted
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of Switzerland govern these terms and conditions. By accessing this you consent to these terms and conditions and to the exclusive jurisdiction of the Swiss courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
Montres Charmex S.A.
Telephone: +41 (0) 61 927 90 70
Fax: +41 (0) 61 927 90 71
Entry in Handelsregister:
Register Number: CHE-106.421.694
Register Court: Handelsregister Baselland
© Company Montres Charmex SA 2015 All Rights Reserved